Frequently Asked Questions

What is moissanite?

Moissanite is a premium gemstone known for its exceptional brilliance, durability, and fire. It offers the luxurious look of a diamond while remaining an affordable alternative.

Does moissanite pass a diamond tester?

Yes. Our premium D Color VVS moissanites pass standard diamond testers.

What materials are your jewelry made from?

All LUNA jewelry is crafted from premium 925 sterling silver and finished with rhodium or 14K gold plating for lasting beauty and everyday wear.

Does every order include a certificate?

Yes. Every order includes a certificate of authenticity for the moissanite, giving you confidence in the quality of your purchase.

Do you offer a warranty?

Yes. Every purchase includes a 1-year warranty against manufacturing defects.

Where do you ship from?

All orders are shipped from Germany for fast and reliable delivery.

How long does shipping take?

Germany: 2–5 business days

European Union: 4–10 business days

International: 7–15 business days

Can I return my order?

Yes. Unworn items can be returned within 14 days of delivery.

Is your jewelry suitable for everyday wear?

Yes. Our jewelry is designed to be comfortable, durable, and perfect for everyday elegance.

How can I contact you?

You can contact us anytime through our Contact page or by email. We are always happy to help.